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Terms and Conditions


The following words shall have the following meanings:

"Buyer" means the company, firm or organisation who buys the goods from the seller.

NOTE: We sell to the trade and professions only, legislation relating to consumers does not apply.

"Seller" means Nomeq Ltd, Units 25/26 North Street Industrial Estate, Droitwich Spa, Worcestershire, WR9 8JB.

"Goods" means the items supplied by the Seller to the Buyer.

"List Price" means the list of prices of the Goods as amended from time to time

Prices, availability and contract.

This website acts as an invitation to tender only, no contract shall exist until any order accepted by the company. All goods subject to availability. Prices are subject to change without notice and are displayed E&Oe. and exclusive of VAT.


These conditions shall apply in place of and prevail over any terms or conditions contained or referred to in the buyers order, or in correspondence or elsewhere or implied by trade custom practice or course of dealing unless specifically agreed in writing by an authorised representative of the seller and any purported provisions to the contrary and hereby excluded or extinguished. So to ensure avoidance of doubt, each accepted order for goods between the seller and the buyer shall form a separate

"Contract" incorporating these conditions.


Any quotations will remain open for a period of sixty days provided that the company has not previously withdrawn it.

Prices and Application

Prices are subject to alteration without prior notice, and those charges, will be prices ruling at the time of despatch. VAT will be charged at the current rate and will be shown separately when invoiced. When VAT Exemption is applicable, evidence or certification should be with the written order. The Seller reserves the right to withdraw or revise the quotation at any time prior to the supply of the goods. The Buyer shall advise the Seller of any such error within 7 days of the date of the acceptance document.


The Buyer shall pay for the actual quantity delivered. In a situation whereby the quantity delivered or service applied differs from that specified on the Invoice, the Buyer must inform the seller 7 days of receipt of goods or service. All Goods and Services are sold subject to availability.

Minimum Order Value

Minimum order value is £10 excluding Carriage and VAT.

Carriage, Returns and Handling Charge

A carriage and handling charge on all orders will be charged at cost, unless subject to prior agreement. For return of goods a handling charge up to 20% of the invoice value may be charged on goods not required, incorrectly ordered or duplicated. Items must be returned within 14 days in original packaging and in a clean un-used condition.

Order Cancellation

All cancellation of orders must be in writing (including email) with our prior agreement.

We are unable to accept cancellations of specially ordered or non-stocked items.


Unless otherwise agreed in writing, delivery of the Goods shall be to the address specified by the Buyer. The Buyer shall make all arrangements necessary to take delivery of the Goods.

The date of delivery specified by the Seller is an estimate guide only. If the Seller is unable to deliver the Goods for reasons beyond its control, then the Seller shall be entitled to place the Goods in storage and the Buyer shall be liable for any expense associated.


Risk of the goods will pass to the Buyer when the Goods are despatched from the Seller.

When the Buyer collects the Goods, the risk will pass to the Buyer when the Goods are entrusted or set aside for collection.


Where goods have been repaired by the Seller and are found to be defective within 30 days, the Seller shall repair the goods free of charge. The Buyer shall notify the Seller in writing (including email) immediately upon the defect becoming apparent.

Any Goods to be repaired or replaced shall be returned to the Seller at the Buyers expense, if requested by the Seller.
Goods must be returned within their warranty period.


All Goods shall be invoiced and paid for in Pounds Sterling unless otherwise agreed in writing by the seller. Payment shall be made by such means as the seller may from time to time direct and can be subject to the relevant level of surcharge if payment is accepted by Credit and or Debit Card. All invoices must to be paid in full within 30 days of the invoice (unless prior agreement has been reached between the seller and buyer in writing), The Director, Partner or Sole trader must inform the Seller as to any financial changes to the said Company such as personal bankruptcies, changes of Directors or
change of address of premises. The Seller reserves the right to use external Debt collection services once credit terms have been exceeded, and will charge interest on these invoices in accordance with the Office of Fair Trade guidelines.
For new account customers payment by Pro-Forma Invoice or pre-payment may be required.


Notwithstanding the delivery of any goods or service by the seller to the buyer or third party agent, the seller shall retain the title until payment has been made in full. Any dispute concerning the goods or service in no way alters the seller's lien upon the aforementioned.

Force Majeure

The seller will use all reasonable endeavours to carry out the supply of Goods or Service.

However the seller shall be entitled without incurring any liability to the Buyer either to cancel, vary or suspend (if necessary more than once) the contract as a result of inability or difficulty in securing labour, materials or supplies, or as a result of any act of God, war, strike, lockout or other labour dispute, fire, flood, drought, statutory enactment or any other cause beyond the reasonable control of the seller in the enactment of its business.

Privacy Policy

Nomeq Ltd does not share any information about our customers with any other organisation for commercial or marketing purposes.

Disclaimer Notice

Every endeavour has been made to ensure that the information given is true and reliable but it is only guidance for our customers.


Delivery Policy

Shipping processing time - All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends on bank holidays. During the holidays please place your order at least one week prior to ensure timely delivery.

If we are expecting a large volume or orders, deliveries may be delayed by a few days. Please allow additional time for delivery. If items are out of stock or there is a significant delay you will be contacted by email or telephone.

We attempt to deliver your product as fast as possible but we cannot guarantee delivery time.

Large items are sent by Courier on a 2-3 day service. Next Day Delivery is available if items are in stock. Please telephone for further information.

Small items are sent by Royal Mail. Signed For and Special Delivery is available if items are in stock. Please telephone for further details.

Delivery delays can occasionally occur.


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